Custom database systems

Custom Databases

We can design and build a customised database system based on your precise business requirements.

Can’t find a database solution that does exactly what you need it to do or need help to centralise your data or spreadsheets? You have come to the right place!

We have been developing custom database systems since 2003 and we have over 22 years of combined expertise in the delivery of business-critical solutions for small and medium businesses and large corporate companies.

Over the years we have invested a lot of our time to understand what our customers want and work with them closely to build systems exactly for them. There are many off-the-shelf database packages to choose from but our strength lies in building tailor-made applications based on a precise set of customer requirements that can be expanded with new features and functionality far more easily. Why pay for software that does not do exactly what you need it to? 

Cloud Based Systems

With changes made to home working practices since the Coronavirus pandemic, it further highlights the benefits of cloud-based database systems.  Moving from a paper-based/spreadsheet-based system may seem daunting but we are here to help through the transition!


Case Studies

Deep Water Blue

Deep Water Blue manage water and waste treatment for steam production, heating systems, cooling towers and process operations. They work in partnership with offices, facilities management companies, hospitals, food production plants, pharmaceutical manufacturers and other organisations with stringent water treatment regimes for system efficiency and Legionella control. 

For steam generation, cooling water system control and water treatment, the HSE 274, INDG436 and the BG04 require statutory duty holders to document all measures which are put in place to control risk.

As specialist steam consultants, Deep Water Blue commissioned us to develop a web portal (vSteam) which in a nutshell is a unique data management and maintenance programme built upon our core development system, developed in-house by our own development team. The web portal allows Deep Water Blue’s engineers to record how and when “actions” have been taken to improve system performance and control risk.  

Originally developed for use with steam systems the vSteam® system now extends to any type of water treatment system from Cooling Towers through to heating systems and chilled water. It can further be adapted to meet the requirements of any water-based system requiring data capture, collation and interpretation.

It is a trademarked and unique, easy-to-use training systeminteractive control panel and log-book which:

  • Saves time
  • Clearly identifies actions using Deep Water Blue’s ColourCode© system
  • Allows shared access for comments and technical support
  • Offers “level one” technical support by interactive dialogue boxes
  • Allows recording of not only test results but also photographic records, scans, sound files and basically any type of system file relevant to water treatment control
  • Allows engineer worksheets to be created and printed off, to be taken to the point of use and then returned to the person in charge, once the job has been completed
  • Allows compliance with HSG274/INDG436 and BG04
  • Closes the loop of responsibility
  • Makes things easy!

With the vSteam®, engineers simply enter data into pre-designed forms, ensuring their records remain up-to-date. All users enabled by the client on the system are then notified of any data added or comments made on that data or the system performance in general. Engineers can download reports and graphs to show trends in performance. Issues are highlighted automatically in red or amber, with recommendations for remedial action. Once the action has taken place, this is also recorded in the log and enabled users are immediately notified, keeping all key personnel, right up to date.

This is an ongoing and long-term project between IceStar Media and Deep Water Blue. For more information visit the vSteam page.

We were commissioned to work with one of the UK’s leading School Inspection providers to discuss the development of a bespoke online school inspection and data management system. The project brief focused on the capture, tracking and reporting of data collected during the various stages of the school inspection cycle. During the initial fact-finding and planning phases of the project, we worked closely with the senior management team in order to understand their business, document all of their requirements and understand their internal processes. We then prepared a detailed project plan outlining all expected outcomes, costs, deliverables, user training and system support. Built on our core Osiris platform, the bespoke database management system was developed and built over a 12 month period with regular meetings and remote discussions taking place to ensure the project was on schedule, to specification and to budget.

The inspection management system increased the efficiency of the entire inspection management process and reduced the massive amounts of manual administration required to manage the previous paper-based legacy system. On-going process improvements included access to remote users throughout the United Kingdom, disaster recovery processes, system backup procedures, security protocols, user authentication for remote access and time-saving solutions and functionality to further improve the efficiency of other business-critical areas of the organisation. Project managed from start to finish, the bespoke inspection management system was accessed daily by hundreds of School inspectors and education consultants throughout the South East of England.  The cutting-edge system supplied daily data feeds to the Ofsted (Office for Standards in Education) central database and had significantly improved the efficiency of the company’s data capture, retrieval, storage and synchronization.


SBD (Secure By Design) is a world-leading knowledge partner to the global automotive industry, providing actionable insight and strategic support in the development of more connected, safe and secure vehicles. 

From tracking industry trends through to strategic support for product development, SBD has nearly 20 years of experience working with world-class companies in the automotive and associated industries.

The Next Generation Database, NGD, system was developed as a bespoke CRM system to store, manage and allow re-use of all of Secure By Design’s research data. 

The system provides the ability for SBD to create, generate and update the reports that get provided to their customers, utilising the research data stored within.

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