IT Consultancy

We offer sound and impartial IT consultancy services to enable your business to review existing systems and implement new and improved IT solutions, software and security measures.  With no hidden costs we will assist you at every stage to review and plan your IT strategy so that your business not only keeps up to date with current trends but isn’t missing an opportunity to get one step ahead of the ever-changing and fast-paced nature of the IT industry.

This process takes time as it can affect nearly every department and member of staff in some way and that’s where we fit in, with years of expertise working with IT systems and businesses of different sizes we will work with you from the bottom up to review your current systems (IT audit), organise workshops with key personnel to understand how they use these systems, identify usability issues, bottlenecks and process improvements. This information will then be used to compile a report and used as the basis for research and recommend viable alternatives, outlining costs clearly and comprehensively in terms of purchase and set-up prices and on-going license fees.

Our Expertise

As a Technical Director of IceStar Media, Mark Bond has reviewed, designed, developed and project managed a diverse portfolio of business-critical technology solutions for high profile clients from a wide range of public and private industry sectors, including The Open University where he managed the move of the library’s IT infrastructure to a purpose-built new building where he set-up and managed a new IT Help Desk . Mark has applied over 22 years of IT expertise to work with clients to develop and implement database systems, eCommerce and stock control applications and custom built technology solutions for clients with bespoke business requirements.

Mark is also highly experienced in Magento, WordPress and WooCommerce eCommerce system installations and development and has provided IT consultancy, IT auditing and project management services to several large UK organisations to review existing IT systems and recommend newer alternatives that involved working alongside consultants from companies including PwC.

What We Do

Make sure that your existing IT systems are working for your business.

Comprehensive & impartial review of IT hardware and software systems.

Clear and defined options when it comes to improving or implementing new IT solutions.

IT Hardware & Software Audits, Project Management and Procurement.

Troubleshooting problem areas from IT systems and impact on staff.

Stress test existing infrastructure, data security protocols and disaster recovery procedures.

Case Study

Aston St Mary's School

Project: IT Audit and Monthly IT Support

Nature of work: Internal IT systems review, improvements & support

Client: Aston St Mary’s C of E Primary School

Having re-designed the website for Hertfordshire based Aston St Mary’s Primary School, we were contacted once more by the Headteacher to review the school’s IT systems and infrastructure. We carried out a full IT review of the school’s existing hardware and software systems, including printers, projectors, iPads, laptops, educational software, back-up processes and server security.

During the initial audit, we spoke to various school staff and Committee members to discuss limitations and user issues with current IT systems and have since taken over the monthly IT support for the school.

Website design, website development, databases, social media

Project: IT Audit and IT Consultancy

Nature of work: Internal software and hardware systems analysis

Client: Alpheus Environmental

We carried out extensive software and hardware systems analysis of all internal IT systems, infrastructure and processes for one of the UK’s leading wastewater management organisations.

The scope of the project included working with individual departments to ascertain existing systems processes and requirements, research of business-critical software applications, the production of several detailed reports including recommendations, cost-benefit analysis that saved the overall project £68,000, negotiation with senior directors, the project team, the company’s existing technical support contractor and third-party software vendors to ensure the project remained within budget and business constraints.

“Excellent friendly service. IceStar Media can always be relied on to solve any problems quickly and efficiently. Their knowledge is outstanding and they offer a first class service.”

“Mark's skills, knowledge and understanding in the role of IT Manager were second to none. His great ability was to understand and develop the user requirement and respond to it, providing timely, no fuss, within budget solutions. He was sorely missed when he left the role!”

Next steps..

Fill out the short form and we will contact you at a time convenient to you to discuss your IT requirements and how our highly experienced IT Consultant can work with your business and your IT Team.

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