Why Choose Us?

We deliver in every way..

We don't just build custom databases and website systems. We have built long-lasting business relationships since 2002, and we have a happy client base to back us up.

Trust Pilot Excellent

"Their expertise lies in both their knowledge of IT and their ability to interpret the client’s needs into workable solutions."
IceStar Media
Brian Oppenheim
Education Professional

1. Business knowledge

Our team combines technical expertise with a deep understanding of business dynamics, allowing us to provide innovative ideas and practical solutions tailored to your specific needs. We recognise the intricacies of running a business and leverage our diverse skill set to bridge the gap between technology and management, ensuring successful outcomes and strategic growth for clients.

2. Technical expertise

Our comprehensive approach to custom software development encompasses not only programming proficiency but also a deep understanding of essential infrastructure components, including hosting, networks, and disaster recovery. With our in-house team of experienced DBAs and systems administrators skilled in PHP, Linux, and Windows, we ensure seamless integration and communication throughout the project, mitigating potential issues that arise when collaborating with multiple vendors. This unified expertise allows us to deliver robust, reliable software solutions tailored to meet your specific needs.

Our areas of expertise include:

3. We are not too big or too small

We are a UK-based company with no call centres to navigate through. We are just the “right” size of team to work with in that we are not too big, and not too small and this enables us to deliver robust technology solutions without compromising on our commitment to customer service or the quality of our work. We can manage both large-scale projects and smaller tasks, ensuring personalised support throughout every phase of the project, including ongoing maintenance.

Our comprehensive services encompass every aspect of your project, from initial consultation meetings and system specification compilation to in-depth research of your business and data processes, as well as assessing existing server and hosting capacity. We ensure ongoing system maintenance and support to give you peace of mind, allowing you to focus on your core operations while we handle all technical and operational needs.

“IceStar Media has been my website designer of choice for several years. To me, its directors represent all that is good and desirable in talented, creative and service-oriented Internet providers. IceStar Media has been my first choice for years, and I look forward to a long and mutually beneficial working partnership for many more years.”
IceStar Media
Dr Dwain Neil, OBE
Chairman, Reach Society

4. Extensive technical knowledge

With over two decades of experience in developing and maintaining bespoke software and custom database solutions, we specialise in delivering a diverse array of online systems, including CRM/CMS platforms, custom applications, eCommerce solutions with integrated stock control, and more. Our extensive expertise allows us to tailor innovative solutions to meet the unique needs of organisations across various industries, ensuring we can provide the most effective outcome for your specific requirements.

5. Secure and robust infrastructure

The applications and website systems we build are hosted on UK-based cloud servers, along with daily backups, providing a solid foundation for data security and reliability. The use of SSL certificates for all websites, CRM systems, and custom applications ensures encrypted connections, protecting sensitive information during transmission. Storing custom code in a Git repository further enhances security and version control, allowing for efficient management and collaboration on the development process. Overall, these practices contribute to a robust infrastructure that prioritises data protection and system integrity.

6. Wide range of clients

Our diverse portfolio of clients reflects our strong ability to provide tailored solutions across various industries. We have worked with a wide variety of small and medium-sized businesses, B2B, B2C, LMCs, technology suppliers, online merchants, financial advisors, property investment specialists, training providers, charities, estate agents, gift shops, florists, pet shops, schools, education centres and business consultancies.

7. Straightforward pricing

When it comes to custom database and software solutions we appreciate that every system is unique, and we are committed to tailoring our services to meet your specific requirements. Our approach includes offering a detailed and transparent cost breakdown, outlining ongoing maintenance fees and hosting options, along with flexible monthly payment plans to help you manage the investment in your custom solution effectively.

We also offer a range of website plans for businesses, charities, schools, and LMCs that include the website build, hosting and email services, and ongoing content maintenance, all billed monthly for your convenience.

8. Peace of mind

Since our establishment in 2002, we have cultivated a robust customer base, with many loyal clients for over two decades. Our commitment to fostering long-term business relationships is evident as we often collaborate with the same business consultants across various projects, adapting to their evolving career paths.

IceStar Media

9. We like to help

We are also very passionate about “giving back” by helping to support local community causes, charities and initiatives. We volunteered our time and services to manage and update a series of websites for a global female inventors and innovators network until they secured the funding they had applied for. We also managed the stand and represented the network at an invention show in London for 3 days in support of women inventors and innovators worldwide.

We worked alongside teams from the Hertfordshire Chamber of Commerce, GlaxoSmithKline, the Highways Agency, and Hertfordshire County Council on a sustainable travel website. We volunteered our time to work on this project by building the first phase of the website and attending steering groups to discuss the future direction and vision of the initiative.

We frequently volunteer our time or offer reduced rates to a London-based social enterprise that encourages, motivates and inspires black boys and young black men to realise their potential and make viable transitions into adult life. Their patrons include Lord Herman Ouseley, Marva Rollins OBE and Prof Sir Geoff Palmer.

We also set up, managed and supported a community crowdfunding campaign driven by social media to raise over £5400.00 in 30 days for a local cause.

Let's talk

Contact us to arrange a free, no-obligation meeting, or call us to discuss your requirements. We will provide you with a tailored quote with no hidden fees and a clear breakdown of costs. We are a friendly team and will happily discuss your ideas and provide the best possible advice and recommendations.

IceStar Media