To answer that question you first have to ask, what is a CRM. CRM stands for Customer Relationship Management and exactly as it sounds it contains details of all your customers or potential customers. At its heart its a database (we know quite a bit about databases here), and SuiteCRM (born out of SugarCRM in an earlier open source incarnation) is a prime example of an excellent CRM. It is customizable (we can use it for generic database work as well), modular and can be installed on your own servers (or ones......

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