SuiteCRM development
Unlock the power of SuiteCRM with our expert development and customisation services.
Are you looking to make changes to your SuiteCRM platform? Look no further. Customising your SuiteCRM system can significantly boost your business efficiency and productivity. As a specialised UK-based company in SuiteCRM development and customisation, we offer tailored solutions designed to fit your individual requirements.
Our dedicated team is committed to delivering high-quality, customised features that optimise your entire SuiteCRM capabilities, ensuring you get the most out of your investment. Contact us today to discuss how we can help tailor your SuiteCRM system to serve your specific business goals.
Expertise You Can Trust:
Our in-house SuiteCRM developers have extensive experience in delivering high-quality development and support services.
Customised Solutions:
We understand that every business is different. That’s why we offer customised solutions to help you maximise the potential of SuiteCRM.
Direct Communication:
When you contact us, you’ll speak directly with our SuiteCRM developers, ensuring that your requirements are understood and addressed promptly.
Don’t miss out on the opportunity to elevate your CRM capabilities.
Contact us today to explore how SuiteCRM can help you achieve your business objectives.
Customisable CRM solutions for your business
SuiteCRM won a “Highly Recommended” in the CRM category for this year’s FOSS awards. SuiteCRM is highly customisable and can be integrated into a number of solutions and can be used for many things beyond traditional CRM functionality. We are one of the very few independent companies in the UK that can provide SuiteCRM development and support services.
In built Workflow and report modules allow you to automate many process and reports, while an integration with N8N can open the system up to over 500 other systems along with providing AI tools for data processing.
SuiteCRM is a leading open-source CRM solution with over 900,000 downloads and an estimated 4 million users globally, offering enterprise-level features at a lower total cost of ownership. Its capabilities enhance sales, customer service, and business operations by providing a comprehensive 360-degree customer view. Businesses can choose to host SuiteCRM on-site, via Software as a Service, or in their private cloud, ensuring GDPR compliance and full data control.
Level up your CRM system
SuiteCRM offers the flexibility and customisation necessary to meet the unique needs of your business, enabling you to optimise team performance and enhance market engagement. Its open-source nature allows for tailored solutions that align perfectly with your specific operational requirements, ensuring that you can efficiently manage customer relationships and drive growth effectively.
Let's talk
Contact us to arrange a free, no-obligation meeting, or call us to discuss your SuiteCRM development requirements. We will provide you with a tailored quote with no hidden fees and a clear breakdown of costs. We are a friendly team and will happily discuss your ideas and provide the best possible advice and recommendations.
SuiteCRM benefits
SuiteCRM modules & features
- Accounts module: Accounts in SuiteCRM will hold all information specific to a company that your organisation will have a relationship with. This module allows you to manage all accounts.
- Bugs module: To record and track bugs in the products that you offer.
- Calendar module: Manage your time by scheduling Meetings, Calls and Tasks, and optionally share your Calendar so to allow others to view your upcoming activities.
- Calls module: Schedule and log a record of inbound and outbound calls.
- Campaigns module: To track, evaluate and manage campaigns including the sending of email marketing campaigns and surveys.
- Cases module: Cases are used to record interactions with Customers when they ask for help or advice, for example in a Sales or Support function.
- Contacts module: Contact is an individual who is typically associated with an Account and Opportunity. This module allows you to manage all contacts.
- Contracts module: Used to manage Contracts and renewal dates.
- Documents module: The Documents module can be used as a repository for Customer issued or internal files.
- Events module: Manage information of an particular event and send out invites to delegates.
- Invoices module: Used to create, track and issue Invoices to customers.
- Knowledge Base module: Template responses to be used with the Cases module.
- Leads module: View leads (unqualified sales prospects) in customisable list, and manage them.
- Meetings module: Schedule and record meetings with your customers and leads.
- Notes module: Used to keep a record of any comments, observations or explanations to build the customer profile.
- Opportunities module: An Opportunity is a qualified Sales prospect. This module allows you to track your Opportunities throughout the Sales Pipeline until the deal is ‘Closed Lost or ‘Closed Won’.
- PDF Templates module: To create templates that can be used for Quotes, Invoices and Contracts.
- Products module: A product catalogue where users can select from when preparing Quotes.
- Projects module: Projects module allows the User to arrange their organisation’s projects by tracking a number of Tasks and allocating resources.
- Quotes module: Used to create, track and issue Quotations to customers
- Reports module: Real-time reporting using CRM data.
- Target Lists module: Distribution Lists used when sending email marketing campaigns.
- Targets module: Typically Targets are used as the recipients of a Marketing Campaign, your organisation knows very little about these individuals and they may be re-used for new Campaigns or deleted without any impact to the business.
- Tasks module: SuiteCRM can assist Users with productivity, offering a way to record, relate and assign Tasks and to-do items that require action.
- Workflow module: Automated actions based on conditions within the CRM data.
- Responsive Layout module: View the CRM on any device.
- Language feature: Translations for over 69 languages, 25 of them over 90% complete.
- Customisable Front Page feature: Customise your front page with dashlets that contain lead info, custom charts, reports and more, in one or multiple tabs.
- Developer Tools feature: Customise module fields, layouts and relationships with Studio, create and edit modules and module layouts, and configure tabs.
- Customisable Menu feature: Customise your menu to gain quick access to the modules that are important for you.
- Desktop Notifications feature: Receive desktop notifications, such as upcoming meetings and newy assigned leads
- Advanced Search feature: Many CRM’s will have large data sets so SuiteCRM allows you to preform advanced searches on all modules. The optional full text global search feature enables enhanced functionality of searching text in documents and other files.
- User Management feature: Manage SuiteCRM users. Set employee information, role, locale settings and more.
- Role Management feature: Manage role membership and properties, limiting or granting access to access, delete, edit, export, import, list, mass update and view each module.
- Password Management feature: Manage password requirements and expiration, enable LDAP Support, and SAML Authentication.
- Security Group Management feature: Configure Security Suite settings such as group inheritance, additive security, etc. Control what your users can access. Lock down sensitive data to specific groups or teams.
- System Settings feature: Configure the system-wide settings, such as theme, currencies, languages, activity streams, etc. according to the specifications of your organization. Users can override some of the default locale settings within their user settings page.
- Rest API feature: Integrate SuiteCRM with other applications, like ERPs, Marketing tools, and more.
- Add-ons manager feature: nstall and manage SuiteCRM add-ons, creating new functionality in your CRM. Over 100 add-ons are available in the add-on store.
Leave the hard work to us
SuiteCRM offers a flexible, customisable, and cost-effective alternative to proprietary CRM platforms like Salesforce and Microsoft Dynamics, enabling businesses to tailor the system precisely to their unique operational needs. Through close collaboration, we can identify your specific needs and implement SuiteCRM accordingly, ensuring seamless integration with your workflows, boosting efficiency, and supporting your growth objectives. This personalised approach helps maximise the platform’s potential, delivering a scalable solution that aligns perfectly with your business goals.
SuiteCRM hosting
You have many options when it comes to hosting and support for SuiteCRM, it’s one of the many benefits. When deciding on hosting for your SuiteCRM solution, you have the flexibility to choose between self-hosting it on your own local servers or opting for our SaaS solution, which provides managed hosting and support on UK servers.
Personal SuiteCRM support
Our SuiteCRM support packages offer comprehensive support with prompt response times, ensuring that you receive the highest level of assistance for your SuiteCRM system via email, support portal, or phone.
Migration to SuiteCRM
SuiteCRM offers a comprehensive, cost-effective alternative to proprietary CRM solutions like Salesforce and Microsoft Dynamics, providing users the benefits of open-source flexibility with powerful features. We can migrate all of your data from any CRM to SuiteCRM and make customisations tailored to your precise workflow and business processes.
Need to integrate WordPress with SuiteCRM?
You have come to the right place. Integrating WordPress with SuiteCRM through their native REST APIs can enhance functionality significantly; for instance, you can automate the process of converting Contact Form submissions into leads within SuiteCRM, streamlining your sales process. Furthermore, you can leverage SuiteCRM’s capabilities to monitor the status of your WordPress pages, allowing for features like age tracking and automated review reminders. This integration not only improves efficiency but also provides valuable insights into user engagement and content performance.

If you are looking to integrate SuiteCRM with WordPress, we can help. Contact us today to schedule a phone call or meeting.
SuiteCRM Store
Visit the official SuiteCRM store to explore curated plugins designed to enhance your CRM experience, including solutions developed by IceStar Media as well as third-party providers, offering functionalities such as automation, analytics, integrations, and customisation options to optimise your workflow and productivity.
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